Shipping policy
Shipping Policy
Thank you for shopping with Arkasia. We aim to provide a reliable and transparent shipping experience.
1. Shipping Area
We currently ship within the United States.
2. Shipping Cost
We offer free standard shipping on all orders. No minimum purchase required.
3. Order Processing Time
Orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays).
Orders placed before 2:00 PM (ET) will be processed the same day. Orders placed after this time will be processed the next business day.
4. Delivery Time
Estimated delivery time is 3–7 business days after shipment.
Shipping times are estimates and may vary due to carrier delays or external factors beyond our control.
5. Tracking Information
Once your order has shipped, you will receive a tracking number via email.
6. Shipping Limitations
- Free shipping does not include installation or assembly services
- Orders are delivered to the address provided at checkout
7. Lost or Delayed Packages
If your package is delayed or appears lost, please contact us and we will assist you.
8. Contact
Email: support@arkasia.com
Phone: +1 859-762-8952